Community Administrative Maternity Support Worker

Haringey GP Federation; Barnsley; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A healthcare organization in Barnsley is seeking a Community Administrative Maternity Support Worker to provide essential administrative support for the Maternity Outpatient Teams. This role requires strong organizational skills and proficiency with IT systems, ensuring efficient operation and compliance with health standards. Candidates with NVQ Level 2/3 are encouraged to apply, adhering to high standards of professionalism. This is a crucial role in delivering patient-centered maternity care, making it a great opportunity for those aspiring to work in healthcare.

Qualifications

• Minimum 5 GCSEs including English and Math.
• Experience in clerical/administrative work in healthcare.
• NVQ level 3 or equivalent in customer care.

Responsibilities

• Support Maternity Outpatient Teams.
• Manage administrative clerical tasks daily.
• Ensure confidentiality and compliance with Data Protection Act.

Skills

Excellent verbal/telephone communication skills

Ability to work on own initiative

Ability to work as part of a team

Ability to prioritise work load

Ability to manage time effectively

Ability to display sensitivity and tact

Ability to collate information

Education

Minimum of 5 Grade 9-4 GCSEs or relevant equivalent knowledge/experience

NVQ level 3 in customer care/or relevant equivalent knowledge/experience

Recognised IT qualification

Tools

Windows-based computer packages

Job description

2643 - Community Administrative Maternity Support Worker

This role is a fantastic opportunity for apprenticeswho are currently studying for NVQ Level 2/3, apprentices should note that thesalary would be Agenda for Change Annex 21 trainee rate (75%max of band)until they have completed their apprenticeship.

We are looking for an experienced and proactive administrator to support the Maternity Outpatient Teams. This role is essential in ensuring the smooth, efficient and effective running of maternity services within the Community and Antenatal Day Services settings.

As a Community Administrative Maternity Support Worker, you will provide a comprehensive range of clerical, secretarial and administrative support on a daily basis. You will ensure that all systems and work processes are wellorganised, consistently followed and accurately maintained. Your work will support effective communication within the community teams and contribute directly to the overall effectiveness of the service. Through your high standards, attention to detail and commitment to supporting clinical staff, you will help enable the delivery of safe, seamless and patientcentered maternity care.

Main duties of the job

We are looking for someone who is organised, confident with IT, and able to work well under pressure and to deadlines. You will need to be selfmotivated, with the ability to motivate and positively influence others, while working both independently and as part of a wider team. A key part of the role includes entering and updating accurate information on hospital IT systems, so attention to detail and reliability are vital.

In this role, you will be expected to carry out and prioritise a wide range of administrative and clerical duties, including generating and managing your own workload. You must uphold confidentiality at all times and work in full compliance with the Data Protection Act.

Professionalism is essentialyou will be expected to maintain a professional appearance and behaviour, and to develop a clear understanding of the roles of colleagues across the service. You will work closely with the multidisciplinary Outpatients team, supporting recognised standards and contributing to the efficient management and delivery of patient care.

Please read the Person Specification and Job Description carefully. In your application, you should provide clear evidence of how you meet the essential qualities and demonstrate why you would be an asset to our team.

About us

BarnsleyHospital NHS Foundation Trust is a high performing Trust, currently ratedGood by the Care Quality Commission (CQC) and achieving significant progressin the delivery of our strategic objectives, including our ambition to be thebest Place to Work

We scored bestin the country in the most recent NHS Staff Survey for teamwork, compassionateleadership, and supporting work/life balance. In 2024's survey, the Trust alsoscored above average in every theme of the NHS People Promise the promise NHS colleagues make toeach other to improve the experience of working in the NHS for everyone

We are proud ofthe commitment of our colleagues to ensuring a strong and sustainable futureand our organisation is highly valued by our local communities

There has neverbeen a better time to join Barnsley Hospital. It is moving at pace and a wecan do this attitude is evident right through the organisation

BarnsleyHospital NHS FT is committed to promoting equality of opportunityand fair treatment to all applicants

Forindividuals who may require sponsorship under the skilled worker or health& care visa route please use the link on the right hand side of the advertto check your eligibility, please note that band 2 and 3 entry roles are nolonger eligible for sponsorship

Thecost of the DBS (criminal records check) for Band 6 and above roles will onlybe met by the successful candidate(s) through salary deduction

We reserve the right to close positions early

Job responsibilities

Job Description for Community Administrative Maternity Support Worker

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

Supporting Documents

Please refer to the values-based recruitment guidance and associated documentation.

Person Specification

Qualifications

• Minimum of 5 Grade 9-4 GCSEs or relevant equivalent knowledge/experience
• NVQ level 3 in customer care/or relevant equivalent knowledge/experience
• Recognised IT qualification

Experience

• Previous clerical/administrative experience working in a health care environment
• Experience of direct telephone contact with patients/clients and staff
• Experience of working with staff at all levels
• Experience of work with IT systems in a care environment
• Previous NHS or similar experience

Skills and abilities

• Excellent verbal/telephone communication skills
• Ability to work on own initiative
• Ability to work as part of a team
• Ability to prioritise work load
• Ability to manage time effectively and efficiently
• Ability to display sensitivity and tact at all times
• Ability to collate information

Values

• Please describe in around 100 words: What Equality & Diversity means to you and why they are important
• Please describe in around 100 words: Describe a time when you were under pressure but remained calm, compassionate and focused at work
• Please describe in around 100 words: What motivates you to do a good job?

Knowledge and Awareness

• Understanding of the need for confidentiality
• Awareness of Health and Safety requirement
• Knowledge of the Healthcare or other organisation environment
• Knowledge of windows based computer packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.