Team Leader

Creative Support Ltd; United Kingdom; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

An established industry player is seeking a dedicated Team Leader to join their passionate team in Blackpool. This role focuses on developing and coordinating supported housing schemes and domiciliary services for individuals with learning disabilities. As a Team Leader, you will lead a team, ensuring effective delivery of services while providing supervision and support. You will play a key role in facilitating person-centred support, enhancing the wellbeing of service users, and maintaining high standards of care. Join this inclusive organization committed to making a difference in the lives of vulnerable individuals, and enjoy a range of benefits, including a probationary bonus and generous annual leave.

Benefits

Probationary Bonus

Pension Contributions

33 Days Annual Leave

Company Paid Enhanced DBS

Qualifications

• Experience in leading teams and delivering person-centred support.
• Strong commitment to safeguarding and ethical care.

Responsibilities

• Lead and manage a team to deliver high-quality support services.
• Oversee staff deployment and maintain accurate service user records.

Skills

Team Leadership

Performance Management

Coaching

Customer Care

Risk Management

Person-Centred Support

Education

QCF Diploma in Health and Social Care

Job description

We are looking for an experienced Team Leader to join our dedicated team and help develop and coordinate our learning disabilities supported housing schemes and domiciliary services across Blackpool.

As a Team Leader, you will be at the forefront of our leadership team, ensuring the effective delivery and daily operational management of our services. You will be responsible for leading a team of staff, providing supervision, coaching, performance management, and support to staff, volunteers, and students. You will ensure the provision of person-centred support that enables customers to maintain their independence, enhance their wellbeing, and enjoy opportunities for personal development.

Your role includes overseeing the deployment of staff to meet individual needs and preferences within available resources, identifying training needs (both mandatory and service-specific), and maintaining accurate records. You will respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers. Establishing clear goals and pathways towards greater independence for service users, you will organize regular person-centred reviews, putting each person’s views and journey at the heart of planning and decision-making.

Working closely with local multi-disciplinary teams and community-based agencies, you will provide holistic, wrap-around support. You will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere. Facilitating service user engagement, involvement, and peer support, you will implement robust quality monitoring methods and provide key performance indicators, identifying and planning necessary actions.

You will provide exceptional customer care, proactively communicate with stakeholders about risk management and the welfare of the people we support. Your strong ethical duty of care and commitment to safeguarding vulnerable individuals will be at the core of your work.

Vacancy Reference Number: 79691

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, and we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Application Instructions:

In order to apply, please read the job description and then complete the online application form using the links above.

You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to [e-mail] to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date, please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

If you require any advice on completing your application form, please call us on 0161 236 0829.