Centre Director: Guest Experience & Growth Leader

Landsec; Oxford; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading property management firm in Oxford seeks an experienced professional to manage the Centre Team, ensuring operational excellence and creating an engaging environment for guests. The ideal candidate will have strong leadership skills, a proven track record in managing high-profile roles, and the ability to drive team performance. You'll work collaboratively with internal and external stakeholders to optimize sales and implement effective strategies. A competitive benefits package is offered, including enhanced leave and private medical insurance.

Benefits

Performance-based annual bonus plan

25 days annual leave plus public holidays

Enhanced pension contributions

Private medical insurance

Up to 4 volunteer days per year

Qualifications

• Proven experience in managing a broad and high-profile role.
• Able to represent the business at all levels and effectively communicate.

Responsibilities

• Lead the Centre Team to deliver operational and strategic excellence.
• Drive a high-performance culture and manage the overall guest experience.
• Implement the centre strategy from an operational perspective.

Skills

Leadership

Financial acumen

Communication skills

Relationship management

Commercial negotiation

Coaching capabilities

Job description

A leading property management firm in Oxford seeks an experienced professional to manage the Centre Team, ensuring operational excellence and creating an engaging environment for guests. The ideal candidate will have strong leadership skills, a proven track record in managing high-profile roles, and the ability to drive team performance. You'll work collaboratively with internal and external stakeholders to optimize sales and implement effective strategies. A competitive benefits package is offered, including enhanced leave and private medical insurance.