Restaurant Host

Bamford Limited; Daylesford; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A lifestyle brand company in England is looking for a Restaurant Host to join their Daylesford Farm Shop team. The ideal candidate will provide exceptional customer service and maintain a welcoming atmosphere for all guests. Responsibilities include managing guest flow, supporting bookings, and ensuring cleanliness of the host area. The role offers various perks including discounts on products, private medical insurance, and a volunteer day. A genuine interest in food and sustainability is preferred.

Benefits

Discounts on products and dining experiences

One paid volunteering day per year

Subsidised private medical insurance

Pension scheme with employer contribution

Life assurance cover

24 hour mental health support

Qualifications

• Previous experience in hospitality, retail, or customer-facing roles preferred.
• Confident communication style with ability to put people at ease.
• Strong organisational skills and ability to juggle priorities.

Responsibilities

• Provide a warm welcome for all Farm Shop visitors.
• Manage guest flow during busy periods.
• Communicate clearly with café, retail, and management teams.
• Support customers with queries about the Farm Shop.
• Maintain a friendly presence during peak times.
• Keep entrance and host areas clean and inviting.
• Assist with guest communications and special requests.
• Uphold values of sustainability and genuine hospitality.

Skills

Previous experience in hospitality, retail or customer-facing roles

Confident, friendly communication style

Strong organisational skills

Customer first mindset

Ability to remain calm during busy periods

Genuine interest in food, farming, sustainability

Team player with proactive approach

Job description

THE BAMFORD COLLECTION IS A GROUPOF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHINGAND NURTURING PEOPLE AND PLANET.

Bamford is a philosophy rather than a seasonal fashion label. It began with the passionate convictions of our founder Carole Bamford to make natural products using the best artisans from around the world. Bamford was founded on the belief that we need to be mindful of our connection to the earth – to live consciously, respect nature’s resources and the land that provides for us. We believe in the need to nurture body, mind and spirit in tandem – to feel well and to feel happy the three need to be aligned and in harmony

ROLE: Restaurant Host

Location: Daylesford Farm Shop
Salary: £12.38 per hour Plus TRONC (Paid Weekly)
Hours: 32 hours across 5 days Including weekends

ABOUT DAYLESFORD FARM SHOP

Daylesford Farm Shop is the heart of our organic farm, celebrating seasonal produce, traditional craft and warm, genuine hospitality. From our counters and café spaces to our shop floor, every guest interaction reflects our commitment to provenance, quality and care.

The Farm Shop is often a guest’s first experience of Daylesford and our Host plays a key role in setting the tone. Whether welcoming visitors, supporting busy service periods, or guiding customers through the space, this role helps ensure every guest feels relaxed, informed and well looked after.

ABOUT THE ROLE

We are looking for a friendly, organised and customer-focused Host to join the Daylesford Farm Shop team. This is a highly guest facing role, combining warm welcomes with practical support across the shop and café areas.

You will act as a central point of contact for customers, helping manage footfall during busy periods, supporting bookings or waitlists where applicable, and working closely with retail and café teams to ensure a smooth and enjoyable customer journey.

This role is ideal for someone who enjoys working in a lively environment, takes pride in delivering thoughtful service, and shares an interest in food, farming and sustainable living.

YOUR RESPONSIBILITIES

• Provide a warm, welcoming and knowledgeable first impression for all Farm Shop visitors
• Manage guest flow during busy periods, including waitlists or seating coordination where required
• Communicate clearly with café, retail and management teams to ensure smooth service
• Support customers with general enquiries about the Farm Shop, café, produce and facilities
• Maintain a calm, friendly presence during peak trading times
• Ensure entrance and host areas are kept clean, organised and inviting
• Assist with guest communications, reservations or special requests when needed
• Help uphold Daylesford’s values of sustainability, quality and genuine hospitality

SKILLS AND REQUIREMENTS

• Previous experience in hospitality, retail or customer-facing roles preferred
• Confident, friendly communication style with a natural ability to put people at ease
• Strong organisational skills and the ability to juggle priorities in a busy environment
• A customer first mindset with attention to detail
• Ability to remain calm and positive during high footfall periods
• Genuine interest in food, farming, sustainability and the Daylesford ethos
• Team player with a flexible and proactive approach

PERKS AND BENEFITS

• Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one
• Volunteering Days: One paid day per year to volunteer with a charity of your choice
• Private Medical: Subsidised private medical insurance through Bupa
• Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us
• Life Assurance: Cover equivalent to one year of your annual salary
• Mental Health Support: 24 hour access to our Employee Assistance Programme