ITAM Manager: Lead Application Management & Automation

Zilch; Greater London; On-site; GBP 60,000 - GBP 90,000; Full time

Job summary

A payment technology company in Greater London is seeking an ITAM Manager to lead the Application Management team. The ideal candidate will have strong SQL skills and previous team management experience. Responsibilities include prioritizing incoming work, improving systems and driving process automation. The company offers benefits such as private medical insurance, enhanced family policies, and professional development programs. This role is perfect for someone passionate about fintech and team management.

Benefits

Private Medical Insurance

Employee Assistance Programme

5% back on in-app purchases

£200 for WFH Setup

Enhanced maternity and paternity pay

Qualifications

• Strong understanding of SQL-based systems.
• Previous team management experience.
• Experience in a support role with SLAs and customer support best practices.
• Background in engineering with experience in fintech.

Responsibilities

• Lead the Application Management team and prioritise incoming work.
• Collaborate with teams to improve systems and customer experience.
• Manage tooling and documentation for effective operations.
• Drive continuous improvement in the Application Management function.

Skills

SQL skills

Application development practices

Team management

Analytical thinking

Collaboration

Tools

MS SQL

AWS

Job description

A payment technology company in Greater London is seeking an ITAM Manager to lead the Application Management team. The ideal candidate will have strong SQL skills and previous team management experience. Responsibilities include prioritizing incoming work, improving systems and driving process automation. The company offers benefits such as private medical insurance, enhanced family policies, and professional development programs. This role is perfect for someone passionate about fintech and team management.