Aftersales Manager: Lead a High-Impact Service Team

Mesh-AI Limited; Greater London; On-site; GBP 55,000 - GBP 70,000; Full time

Job summary

A leading automotive retailer in Greater London seeks an Aftersales Manager to lead the aftersales team, ensuring exceptional customer service and efficient department performance. The ideal candidate will have a proven track record in aftersales within a premium automotive environment and experience in team leadership. Benefits include competitive salary, generous leave, and comprehensive wellbeing support. Join a dynamic team and make a significant impact in a thriving sector.

Benefits

Competitive salary

Generous annual leave

Enhanced family leave

Discounted gym memberships

Dental insurance

24/7 GP services access

Qualifications

• Prior experience in a premium automotive environment.
• Proven track record in transactional aftersales.
• Full UK driving licence is required.

Responsibilities

• Lead the aftersales team, ensuring customer satisfaction.
• Monitor department performance against budget and implement improvements.
• Train and guide Service Advisors and Technicians.

Skills

Customer service excellence

Team leadership

Market analysis

Budget management

Job description

A leading automotive retailer in Greater London seeks an Aftersales Manager to lead the aftersales team, ensuring exceptional customer service and efficient department performance. The ideal candidate will have a proven track record in aftersales within a premium automotive environment and experience in team leadership. Benefits include competitive salary, generous leave, and comprehensive wellbeing support. Join a dynamic team and make a significant impact in a thriving sector.