Automotive Aftersales Manager - Lead Service Excellence

Pentagon Motor Group; Lincoln; On-site; GBP 42,000 - GBP 50,000; Full time

Job summary

An automotive dealership in Lincoln seeks an experienced Aftersales Manager to oversee resources, optimize parts stock, and ensure exceptional customer service. You will lead a team, implementing strategic plans to achieve profit objectives and enhance customer experiences. The position requires strong leadership and communication skills, alongside a background in the Retail Motor Industry. Competitive salary up to £50,000 with bonuses and great company benefits are offered.

Benefits

31 days holiday

Discounted days out

Retail discounts

Fully funded qualifications

Pension contributions

Qualifications

• Previous Aftersales experience in the Retail Motor Industry required.
• Familiarity with automotive systems and services needed.
• Ability to work accurately under pressure.

Responsibilities

• Allocate Aftersales resources effectively within budget.
• Assess Parts stock levels for optimization opportunities.
• Achieve negotiated profit objectives within time frames.
• Identify and implement strategic business development opportunities.
• Plan and promote marketing events and promotions.

Skills

Customer service skills

Leadership

Communication skills

Organizational skills

Ability to motivate a team

Job description

An automotive dealership in Lincoln seeks an experienced Aftersales Manager to oversee resources, optimize parts stock, and ensure exceptional customer service. You will lead a team, implementing strategic plans to achieve profit objectives and enhance customer experiences. The position requires strong leadership and communication skills, alongside a background in the Retail Motor Industry. Competitive salary up to £50,000 with bonuses and great company benefits are offered.