Restaurant Team Leader: Lead, Motivate & Drive Service

Kentucky Fried Chicken (KFC); Walsall; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A leading fast-food restaurant chain in Walsall is looking for a Team Leader to guide the crew in providing excellent customer service. The role focuses on leading by example, coaching team members, and managing operations smoothly. Ideal candidates possess strong leadership and communication skills, thrive under pressure, and are passionate about developing a positive team culture. This position offers a supportive environment that values individual contributions.

Benefits

Free food and drink on shift

25% staff discount

Qualifications

• Experience managing teams effectively.
• Ability to foster a positive work environment.
• Calm and analytical in high-pressure situations.

Responsibilities

• Lead the team to ensure excellent service during shifts.
• Coach and support team members to develop their skills.
• Manage stock checks and shift plans to maintain operation efficiency.

Skills

Natural leadership

Communication skills

Ability to work under pressure

Job description

A leading fast-food restaurant chain in Walsall is looking for a Team Leader to guide the crew in providing excellent customer service. The role focuses on leading by example, coaching team members, and managing operations smoothly. Ideal candidates possess strong leadership and communication skills, thrive under pressure, and are passionate about developing a positive team culture. This position offers a supportive environment that values individual contributions.