IT Support Specialist

BCIC Swiss; Wadebridge; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

BCIC Swiss GmBH is seeking a part-time IT Support Specialist to work on-site in Wadebridge. The role involves resolving AV issues, providing user support, and maintaining IT systems, requiring flexibility and teamwork. Interested candidates should apply with their CV and WhatsApp number.

Qualifications

• Several years of professional user support experience.
• Extensive IT and computer knowledge.
• Valid work permit required.

Responsibilities

• Work with third-party vendors to resolve AV issues.
• Provide updates on issue status and resolutions.
• Install, upgrade, support, and troubleshoot various OS and hardware.

Skills

IT knowledge

User support experience

Solution evaluation and design

Job description

Location, Type, Skill, Responsibilities & More

IT Support Specialist

Location: Wadebridge, United Kingdom

Type: Dispatch / Part-time

Hours: 10-20 hours per week

Description: BCIC Swiss GmBH | Best Connect International Company is seeking an on-site IT Support Specialist in the United Kingdom.

Responsibilities

• Work with third-party vendors to resolve complex AV issues.
• Provide timely updates on issue status and resolutions.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows XP, 7, 8.1, 10, and Microsoft Office 2010.
• Support Cisco Jabber and basic Mac OS support for Apple PC users.
• Install, upgrade, support, and troubleshoot printers and hardware.
• Perform preventive maintenance on computers, laptops, and printers.
• Perform repairs on desktops, laptops, printers, and peripherals.
• Use diagnostic tools for network and hardware/software troubleshooting.
• Have a broad IT knowledge including networks, servers, AV, smart devices, and telecoms.
• Work in a project-based environment requiring flexibility and teamwork.
• Perform other duties as assigned.

Requirements

• Valid work permit.
• Extensive IT and computer knowledge.
• Several years of professional user support experience and solution evaluation and design.

If you meet the above requirements and are interested, please send your CV in English with the position in the subject line and your WhatsApp number to [e-mail].

Salary: Negotiable

Company Details: BCIC Swiss GmBH, Lättichstrasse 6, Baar, Switzerland

Visit us: bcic-swiss.com