London-Based GM — Beauty Retail, E‑commerce & Ops Leader

Premiumbeautynews; Greater London; On-site; GBP 70,000 - GBP 100,000; Full time

Job summary

A high-end beauty business in London seeks a dynamic General Manager to lead its retail and e-commerce operations. This role demands a commercially astute leader with a track record in the beauty industry. Responsibilities include defining business strategies, driving revenue, managing operations, and inspiring teams. Candidates must possess exceptional leadership and digital marketing skills. The position is fully office-based in central London and offers opportunities to shape the brand's success.

Qualifications

• Demonstrable success in a Leadership or GM role, ideally within Beauty or a related industry.
• Strong commercial acumen and operational excellence.
• Digital fluency with e-commerce platforms and marketing strategies.
• Exceptional leadership, communication, and decision-making skills.

Responsibilities

• Define and deliver business strategy across retail, e-commerce, and distribution channels.
• Drive revenue growth and profitability through smart planning and cost control.
• Oversee day-to-day operations, ensuring compliance and exceptional client experience.
• Lead e-commerce performance, optimising UX, digital marketing, and online sales.
• Manage supply chain and logistics for efficient B2B distribution.
• Take full P&L responsibility, reporting on KPIs and financial performance.
• Inspire and develop a multi-disciplinary team to achieve ambitious goals.
• Ensure consistent brand messaging and integrated marketing across all touchpoints.

Skills

Leadership

Commercial acumen

Digital marketing

E-commerce fluency

Decision-making

Job description

A high-end beauty business in London seeks a dynamic General Manager to lead its retail and e-commerce operations. This role demands a commercially astute leader with a track record in the beauty industry. Responsibilities include defining business strategies, driving revenue, managing operations, and inspiring teams. Candidates must possess exceptional leadership and digital marketing skills. The position is fully office-based in central London and offers opportunities to shape the brand's success.