Property Manager

Housdenrecruitment; Harrogate; On-site; GBP 35,000 - GBP 50,000; Full time

Job summary

A prestigious property management firm is seeking a technically minded property professional in Harrogate. This role involves overseeing the delivery and management of single-family homes, ensuring they meet high standards from mobilisation to ongoing maintenance. Ideal candidates will have a background in property or facilities management, possess strong communication skills, and be proactive. A driving licence is required for site travel. Competitive salary with opportunities for ongoing professional development.

Qualifications

• Proven experience in property or facilities management.
• Degree-level qualification or relevant industry training (IOSH minimum preferred) with ongoing CPD.
• Full UK driving licence required due to regular site travel.

Responsibilities

• Support the smooth handover of homes and neighbourhoods from housebuilders.
• Coordinate with internal teams and contractors to resolve maintenance issues.
• Ensure compliance with legal and regulatory obligations.

Skills

Property or facilities management experience

Strong communication skills

Detail-oriented mindset

Proficiency in Microsoft Word, Excel, and Outlook

Organisational skills

Education

Degree-level qualification or relevant industry training (IOSH minimum preferred)

Tools

Property management systems

Job description

We are seeking a technically minded property professional to play a key role in the delivery and ongoing performance of our clients single-family homes portfolio.

This role will support the smooth mobilisation of new neighbourhoods, oversee defect resolution and maintenance activity, and work collaboratively across development, operations, marketing, and leasing teams to ensure homes are delivered, maintained, and managed to a high standard.

Reporting to the Head of Operations, you will be based from a Wetherby office with regular travel to sites and neighbourhoods.

Key Responsibilities

Mobilisation & Handover

• Support the smooth handover of homes and neighbourhoods from housebuilders into operational management
• Regularly attend site to complete phased handovers
• Ensure homes meet cleanliness, maintenance, and quality standards prior to occupation
• Identify, log, and escape snags and issues
• Maintain clear systems to track and manage mobilisation progress
• Liaise effectively with internal teams, contractors, and third-party partners

Defects Resolution

• Support residents, contractors, and operational teams during defect resolution
• Provide technical insight to assist with escalated issues and resident complaints
• Oversee the defects process, ensuring resolutions are delivered within agreed service levels

Responsive Maintenance Oversight

• Coordinate with internal teams and contractors to resolve maintenance issues efficiently
• Provide technical support on complex repair matters and attend site where required
• Conduct inventories and mid-tenancy inspections, arranging follow-on works as needed
• Oversee soft and hard FM partners, identifying opportunities for service improvement
• Review work order proposals and ensure correct approval processes are followed

Legal & Regulatory Compliance

• Remain up to date with relevant legislation and statutory health and safety requirements
• Carry out regular inspections and health & safety audits
• Implement recommendations arising from assessments and audits
• Manage utilities and council tax invoices
• Ensure full compliance with all applicable legal and regulatory obligations

About You

• Highly detail-oriented with a proactive, team-focused mindset
• Strong communicator with the ability to negotiate, influence, and build relationships
• Passionate about property and committed to safe working practices
• Comfortable managing high workloads and competing priorities
• Reliable, ethical, and deadline-driven
• Solutions-focused with a practical approach to problem solving

Experience & Skills

• Proven experience in property or facilities management
• Degree-level qualification or relevant industry training (IOSH minimum preferred), with ongoing CPD
• Confident setting up and managing systems and processes
• Intermediate proficiency in Microsoft Word, Excel, and Outlook
• Experience using property management systems is advantageous
• Strong written and verbal communication skills, with a professional and customer-focused approach
• Highly organised with strong prioritisation skills
• Full UK driving licence required due to regular site travel