Customer Sales Advisor

Halfords Group; Leicester; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading retail company in Leicester is seeking a part-time Retail Colleague. In this role, you will provide exceptional customer service, demonstrate products, and support customers with their needs. Ideal candidates will have prior experience in retail and a proactive approach. The position offers competitive pay between £10.00 - £12.21 per hour, along with a variety of benefits including employee discounts, wellness programs, and opportunities for career growth.

Benefits

25% off most products

Up to 50% off at Halfords Autocentre

Discount on Breakdown Cover

Employee wellness programme

Life Assurance

ShareSave scheme

Cycle to Work scheme

Health Cash Plan

Qualifications

• Experience delivering exceptional customer service in retail or similar environments.
• Proactive in understanding customer needs.
• Availability to work weekends on a rota basis.

Responsibilities

• Assist customers and deliver great service.
• Demonstrate products and fitting services.
• Engage in skills training provided by the company.

Skills

Customer service

Retail sales experience

Proactive customer assistance

Job description

Overview

Apply now Job no: 563409
Work type: Part time, 16 hours per week
Site: Leicester
Categories: Retail Colleagues
Location: Leicestershire
Salary: £10.00 - £12.21 per hour
Business Area: Retail

• Age 21+ £12.21 per hour
• Under 21 £10.00 per hour

About the role

Got a knack with customers?

Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

What you’ll need

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Rewards and benefits

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

Company overview

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Equality and inclusion

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Next steps

We will email you new jobs that match this search. Great, we can send you jobs like this; if this is your first time signing up, please check your inbox to confirm your subscription.