Customer Sales Advisor

Halfords Group; Ferndown; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading retailer in motoring services in Ferndown is looking for a part-time Retail Colleague to join their team. This role involves providing exceptional customer service, demonstrating products, and engaging with customers to understand their needs. The successful candidate will benefit from comprehensive training and a range of employee perks, including discounts and support for career development. Flexible working hours are required, including weekends. Join this exciting company and contribute to its growth in the retail sector.

Benefits

Store discount

Employee discount on garage bills

Discount on Breakdown Cover

Employee wellness programme

Life Assurance

Uniform provided

Sharesave scheme

Cycle to Work scheme

Wagestream financial planning app

Health Cash Plan

Qualifications

• Experience in retail sales or customer-focused sales environment.
• Ability to work on a rota basis, including weekends.
• Proven track record of delivering excellent customer service.

Responsibilities

• Deliver great customer service to all customers.
• Assist customers by understanding their needs.
• Demonstrate products and fitting services.

Skills

Customer service

Sales experience

Proactive approach

Working towards sales targets

Job description

Apply now Job no: 563222
Work type: Part time, 20 hours per week
Site: Ferndown
Categories: Retail Colleagues
Location: Dorset
Salary: £10.00 - £12.21 per hour
Business Area: Retail

• Age 21+ £12.21 per hour
• Under 21 £10.00 per hour

Got a knack with customers?

Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

To be successful in this role you will need:

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.