Luxury Brand Store Manager – Client Experience Lead

Jaguar & Land Rove; Greater London; Hybrid; GBP 60,000 - GBP 70,000; Full time

Job summary

A luxury automotive brand is seeking a Retail Sales Manager in Greater London to lead a team in providing exceptional client experiences. The ideal candidate will have proven leadership in luxury retail and a strong track record of driving sales performance in a high-end environment. You will be responsible for managing a high caliber team, ensuring every client interaction reflects the brand's values and standards. This role offers a competitive salary with a bonus package and flexible working arrangements.

Benefits

Discounted car purchase

52 week maternity leave policy

Company performance-related bonus

Employee learning scheme

Life Assurance and Income Protection policies

Qualifications

• Proven leadership experience within luxury retail, ideally in automotive or high-end lifestyle brands.
• Strong track record of leading retail environments with P&L responsibility.
• Experience managing High Net Worth clients with personalized service.

Responsibilities

• Lead a team to deliver a seamless client journey reflective of luxury brand standards.
• Drive sales performance through sales strategy and achievement of targets.
• Manage stock, vehicle valuations, and financial approvals.

Skills

Leadership in luxury retail

Client relationship management

Sales strategy execution

Attention to detail

Tools

CRM systems

Performance dashboards

Job description

A luxury automotive brand is seeking a Retail Sales Manager in Greater London to lead a team in providing exceptional client experiences. The ideal candidate will have proven leadership in luxury retail and a strong track record of driving sales performance in a high-end environment. You will be responsible for managing a high caliber team, ensuring every client interaction reflects the brand's values and standards. This role offers a competitive salary with a bonus package and flexible working arrangements.