Automotive Parts Advisor: Grow Local Sales & Relationships

Alliance Automotive Group; St. Austell; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading automotive parts provider in St. Austell is seeking a Parts Advisor to maintain and expand the local customer base. In this role, you will take orders via telephone, upsell products, and build rapport with customers. Candidates should be punctual, organized, and possess exceptional communication skills. Benefits include career progression opportunities, exclusive discounts, and performance-based bonuses. Join us to be part of a global brand dedicated to excellence.

Benefits

Exclusive discounts and cashback from major retailers

Opportunities for career progression

Free pension advice

Access to Health, Wellbeing and Financial tools

Performance-based bonus

Discount on car parts

Qualifications

• Punctual, organized, and efficient while working towards deadlines.
• Proactive and enthusiastic when speaking with customers.
• Able to demonstrate empathy towards customers.
• Professional with excellent communication skills.

Responsibilities

• Taking orders over the phone, upselling to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Building long-term rapport with local customers.
• Actively promoting offers, discounts, and customer competitions.
• Limiting credits and returns by ordering the right parts first time.

Skills

Communication skills

Customer empathy

Organizational skills

Proactivity

Job description

A leading automotive parts provider in St. Austell is seeking a Parts Advisor to maintain and expand the local customer base. In this role, you will take orders via telephone, upsell products, and build rapport with customers. Candidates should be punctual, organized, and possess exceptional communication skills. Benefits include career progression opportunities, exclusive discounts, and performance-based bonuses. Join us to be part of a global brand dedicated to excellence.