Tactical Resource Coordinator

M J Quinn; Liverpool; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A dynamic service organisation based in Liverpool is seeking a Tactical Resource Coordinator for a 12-month contract. The role entails efficient allocation of field tasks, management of delivery schedules, and ensuring client requests are addressed promptly. Candidates should possess strong organisational skills, effective communication abilities, and the ability to thrive under pressure. The company is committed to diversity and welcomes applications from all backgrounds. Apply today for a friendly and busy work environment!

Qualifications

• Strong organisational skills with an emphasis on task prioritisation.
• Excellent communication abilities, both verbal and written.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Responsibly allocate field tasks to ensure maximum efficiency.
• Work collaboratively with a larger team to improve practices.
• Manage client requests and escalate issues appropriately.

Job description

Overview

Job Description: Tactical Resource Coordinator (12 months contract)

Here at MJ Quinn, we currently have an exciting new opportunity for a Tactical Resource Coordinator to join the business on a 12-month contract.

Who is MJ Quinn

MJ Quinn is an established national organisation, with contracts covering the length and breadth of the UK and Ireland. We have over 1500 workers delivering our services. At MJ Quinn we believe in creating great connections with our customers, our people, and our world. Even though our company is growing our values continue to be at the heart of everything we do.

Job Purpose

As a Tactical Resource Coordinator, you will be responsible for the ‘on the day’ tactical re-allocation of field tasks and facilitating maximum efficiency of the field force alongside being responsible for planning and issuing jobs to the field teams as well as organising their delivery schedules and ensuring that facilities management are progressing as expected and completed on time.

Primary Objective

• To always promote a positive and professional image of the department, by adhering to company policies, procedures, and standards.
• Raising and following up on non-conformance reports, to ensure that any actions identified, pursued, and resolved.
• Work as part of a larger team to develop working practices and procedures.
• Reallocation of work to field teams.
• Dealing with client requests in all aspects of the project and escalating any issues to the Programme Manager, when required.
• Delivery inbound and outbound call metrics and maintain service level agreements.
• Prioritise on the day work stack and allocate effectively to deliver client metrics.
• Manage and work proactively to ensure all tasks are resourced and field productivity is maintained.

If you want to work in a friendly fun yet busy environment, then apply today! We’d love to hear from you.

Diversity Statement

MJ Quinn’s are committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex or sexual orientation.

We welcome applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve.