Growth-Focused Customer Success Associate (Remote)

Dubizzle Limited; United Kingdom; Hybrid; GBP 28,000 - GBP 34,000; Full time

Job summary

A forward-thinking tech company based in the UK is looking for a Customer Success Associate to support startups navigating their equity strategies. This remote-first role involves onboarding customers and fostering trust to ensure long-term retention. Ideal candidates will have a strong background in customer success, engaging with founders and senior leaders. With a competitive salary of up to £34,000 and an emphasis on collaboration and personal growth, this position offers a chance to be part of an innovative team committed to excellence.

Benefits

Flexibility in work environment

Equity after the qualifying period

Monthly recognition scheme

Private medical insurance

25 days annual leave plus additional days for service

Employer contribution pension scheme

Qualifications

• Minimum 3 years experience in a commercial environment.
• Experience working with customers in a B2B, SaaS or professional services environment.
• Comfortable engaging with startup founders and senior leaders.

Responsibilities

• Support startup customers through onboarding and scheme setup.
• Build trusted relationships with customers during key growth moments.
• Identify risks to engagement or retention early.

Skills

Customer relationship-building skills

Strong written and verbal communication skills

Commercial awareness

Highly organised

Curiosity and willingness to develop expertise

Job description

A forward-thinking tech company based in the UK is looking for a Customer Success Associate to support startups navigating their equity strategies. This remote-first role involves onboarding customers and fostering trust to ensure long-term retention. Ideal candidates will have a strong background in customer success, engaging with founders and senior leaders. With a competitive salary of up to £34,000 and an emphasis on collaboration and personal growth, this position offers a chance to be part of an innovative team committed to excellence.