Hybrid Operations Manager, Claims & Reinstatement

Sedgwick; Manchester; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading risk and claims administration partner in the UK seeks an Operations Manager to lead a team on reinstatement projects. This role requires mentoring staff, ensuring high-quality client service, and meeting performance targets. Ideal candidates will have leadership experience, a degree in a building-related subject, and strong technical knowledge. Competitive salary and benefits including a fully funded company vehicle, healthcare plan, and flexible working options are provided.

Benefits

Private healthcare plan

Life assurance

Employee assistance programme

25 days holiday plus bank holidays

Flexible working

Qualifications

• Proven ability to lead high-performing teams managing complex claims with confidence.
• Strong knowledge of building construction and relevant legislation.
• Actively working towards Chartered status.

Responsibilities

• Mentor and develop your team to ensure high-quality technical reports.
• Ensure team consistently meets performance targets.
• Liaise with insurer clients and understand their specific requirements.

Skills

Leadership & Team Oversight

Communication & Stakeholder Engagement

Technical & Regulatory Knowledge

Education

Degree in a building-related subject

Job description

A leading risk and claims administration partner in the UK seeks an Operations Manager to lead a team on reinstatement projects. This role requires mentoring staff, ensuring high-quality client service, and meeting performance targets. Ideal candidates will have leadership experience, a degree in a building-related subject, and strong technical knowledge. Competitive salary and benefits including a fully funded company vehicle, healthcare plan, and flexible working options are provided.