Deputy Manager

Walkabout; Cardiff; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A leading hospitality venue in Cardiff is seeking a Deputy Manager to inspire and empower the team. Responsibilities include providing support and guidance, maintaining service standards, and fostering an inclusive atmosphere. The ideal candidate should have experience in hospitality management and a passion for guest satisfaction. The role offers numerous benefits, including development programs and bonuses, ensuring a rewarding work environment.

Benefits

Award-winning training programs

Bonus opportunities

25% off food and drink

Discounts at various retailers

Flexible working hours

Health insurance discounts

Early access to earned wages

Qualifications

• Experience in a managerial position within the hospitality industry.
• Ability to motivate and inspire others.
• Understanding of health and safety standards.

Responsibilities

• Provide clear guidance and support to the team.
• Support the General Manager in delivering the venue's vision.
• Maintain consistency in service standards.
• Foster a welcoming and inclusive environment.

Skills

Team leadership

Performance driving

Customer service

Inclusive environment fostering

Job description

Overview

Location - Walkabout

Deputy Manager

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Walkabout. If you love motivating others, driving performance, and making a real impact, we'd love to chat.

Can you…

• Provide clear guidance, encouragement, and support to help the team grow.
• Support the General Manager and work together to create and deliver our vision
• Maintain consistency in standards and procedures
• Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us…

Walkabout proudly stands as the premier destination for sports enthusiasts and party people alike. We offer an abundance of delicious eats, game-ready beer towers and an electrifying party atmosphere. Equipped with a huge HD screen, we ensure an unparalleled viewing experience for sports fans for a multitude of live sports. It doesn’t stop at the final whistle; we’re the go-to late-night party venue, boasting an enticing array of cocktails and a dynamic playlist featuring chart-toppers and indie hits. If you’ve got the energy, passion, and confidence to get the wild vibes on a roll, you’re exactly what we’re after! Walkabout's the place to be, bringing the Aus vibes to Cardiff, day and night. Located on St Mary's Street, we're the perfect place for guests to indulge in delicious game-day dishes, served up with cold ones, cocktails, and unreal live music. Of course, sport is what we do best. Our guests can catch all the best matches from our giant HD screens and stick around to celebrate the wins into the early hours with our legendary late-night parties.

What's in it for you?

• Award winning Deputy Manager and General Manager development programmes
• Bonus opportunities
• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

To be considered for the Deputy Manager position at Walkabout you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Walkabout directly.