Customer Experience Team Member | Generous Discount

Oliver Bonas Ltd; Chester; On-site; GBP 20,000 - GBP 25,000; Part time

Job summary

A vibrant retail brand in Chester is looking for a Team Member to provide exceptional customer service and maintain product knowledge. Responsibilities include supporting the team in delivering great experiences while adhering to operational standards. Ideal candidates should possess excellent people skills, enjoy teamwork, and have a positive outlook. The role offers generous employee benefits, including discounts, flexible holidays, and support programs, fostering an inclusive work environment.

Benefits

Generous employee discount up to 60% off

Free access to employee assistance programme

Flexible holiday – 30 days (increasing to 35)

Annual discretionary profit related bonus

Auto-enrolment into pension plan

Refer a Friend incentive

Enhanced parental leave policies

Mental Health First Aider support

Qualifications

• Excellent customer service skills are required.
• Great people skills to engage with customers and team.
• Positivity, vibrancy, and readiness to tackle challenges.

Responsibilities

• Provide a great experience to every customer.
• Maintain excellent product knowledge.
• Participate in training opportunities.

Skills

Great people skills

Excellent customer service

Organisation skills

Multi-tasking ability

Positivity

Resourcefulness

Job description

A vibrant retail brand in Chester is looking for a Team Member to provide exceptional customer service and maintain product knowledge. Responsibilities include supporting the team in delivering great experiences while adhering to operational standards. Ideal candidates should possess excellent people skills, enjoy teamwork, and have a positive outlook. The role offers generous employee benefits, including discounts, flexible holidays, and support programs, fostering an inclusive work environment.