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Team Leader

Card Factory plc

United Kingdom

On-site

GBP 60,000 - GBP 80,000

Full time

Today
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Job summary

A leading card retailer in the United Kingdom is seeking an enthusiastic Team Leader to support store management and inspire teams. This role involves motivating staff, enhancing customer experiences, and driving commercial success. Ideal candidates will demonstrate effective leadership, a proactive approach, and a commitment to fostering a positive team environment. This permanent position offers a competitive salary of £12.49 per hour with opportunities for personal and professional growth.

Qualifications

  • Proven leadership abilities that inspire and motivate.
  • Curiosity to learn and understand broader objectives.
  • Skills in creating a supportive team environment.

Responsibilities

  • Support the Store Manager and keep the team motivated.
  • Drive store initiatives and maintain effective communication.
  • Create great customer experiences and ensure smooth operations.

Skills

Good leadership skills
Positive and proactive attitude
Curiosity and eagerness to learn
Ability to listen and support team members
Fairness and openness to feedback
Job description

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!

In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.

The day to day

You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

About You

What we’re looking for:

  • Good leadership skills people want to follow—positive, proactive, and full of energy.
  • You're curious by nature, always learning, and eager to see the bigger picture.
  • You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
  • Step up, stay flexible, and set the tone by getting things done.
  • You’re fair, open to feedback, and thoughtful in how you make decisions.
  • You genuinely care about people, support growth, and help create a positive team vibe.

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

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  • Salary £12.49 Per Hour
  • Frequency Hourly
  • Job Reference cardfac/TP/621/30880
  • Contract Type Permanent
  • Closing Date 28 February, 2026
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