Team Leader

Card Factory plc; Plymouth; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading card retailer is seeking a Team Leader for its store in Plymouth. In this role, you'll support your Store Manager and motivate your team to ensure every customer has a great experience. Responsibilities include driving store initiatives and creating a positive work environment. The ideal candidate will possess strong leadership skills, be proactive, and have a passion for people. Competitive pay at £12.49 per hour with contracted hours of 17 per week.

Qualifications

• Experience leading a team in a retail environment.
• Capacity to motivate and inspire team members.
• Ability to build positive customer experiences.

Responsibilities

• Support the Store Manager in daily operations.
• Create a positive team environment.
• Drive commercial success and customer satisfaction.

Skills

Leadership skills

Positivity

Team building

Commercial awareness

Job description

# Team Leader## About the job**Location:Derriford retail park****Contracted Hours Available:17**We’re on the lookout for a friendly and upbeat Team Leaderto bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving. What we’re looking for: * Good leadership skills people want to follow—positive, proactive, and full of energy.* You're curious by nature, always learning, and eager to see the bigger picture.* You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.* Step up, stay flexible, and set the tone by getting things done.* You’re fair, open to feedback, and thoughtful in how you make decisions.* You genuinely care about people, support growth, and help create a positive team vibe.The following content displays a map of the job's location.| OpenStreetMap contributors### Team Leader* **Salary** £12.49 Per Hour* **Frequency** Hourly* **Job Reference** cardfac/TP/2560181/30992* **Contract Type** Permanent* **Working Hours** 17* **Closing Date** 11 March, 2026* **Location** Derriford Retail Park Alpha Way Plymouth, United Kingdom* **Posted on** 9 February, 2026