Hybrid Housing Registrations Advisor - Social Housing Guidance

Safer York Partnership; York and North Yorkshire; Hybrid; GBP 25,000 - GBP 35,000; Full time

Job summary

A local government authority is seeking a Housing Registrations Advisor to be the primary contact for social housing applicants. The role involves managing applications, providing advice on housing options, and maintaining accurate records. Key qualifications include knowledge of housing law, strong interpersonal skills, and the ability to support anxious customers. This position offers hybrid working arrangements and a comprehensive benefits package including annual leave and health initiatives.

Benefits

Generous annual leave allowance

Access to Local Government Pension Scheme

Comprehensive Health & Wellbeing initiatives

Continuous Learning & Development opportunities

Qualifications

• Knowledge of housing law and regulations.
• Ability to use IT systems effectively.
• Excellent interpersonal skills and ability to provide support under stress.

Responsibilities

• Be the first point of contact for social housing applications.
• Process and manage housing applications.
• Maintain accurate recording and reporting systems.

Skills

Knowledge of housing law

Excellent interpersonal skills

Ability to handle stressful situations

Competency in spoken English (CEFR C1)

Tools

Specialist IT systems

Job description

A local government authority is seeking a Housing Registrations Advisor to be the primary contact for social housing applicants. The role involves managing applications, providing advice on housing options, and maintaining accurate records. Key qualifications include knowledge of housing law, strong interpersonal skills, and the ability to support anxious customers. This position offers hybrid working arrangements and a comprehensive benefits package including annual leave and health initiatives.