Brand Ambassador

Listers Group; Bristol; On-site; GBP 32,000; Full time

Job summary

A leading motor retailer in Bristol is seeking a Toyota Brand Ambassador to engage customers with the latest products and technologies. You will work in a positive sales environment, promoting new and used vehicles while providing excellent customer service. Training will be provided, and you will be rewarded with competitive benefits including 33 days holiday, a company pension, and wellness programs. This role offers a unique opportunity to develop a rewarding career in the automotive industry.

Benefits

33 days holiday including bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Long service and loyalty incentives

In-house, manufacturer & professional qualifications

Company Events

Qualifications

• Proven record of excellent customer service.
• Ability to work with people effectively.
• Well-presented with a desire to succeed.

Responsibilities

• Maintain a positive customer-friendly sales environment.
• Promote and sell new and used vehicles.
• Welcome customer enquiries through various channels.
• Deliver competent presentations of vehicles.
• Achieve high levels of customer satisfaction.

Skills

Excellent customer service skills

Strong interpersonal skills

Presentation skills

Job description

Overview

As a ToyotaBrand Ambassador, you will be responsible for engaging customers with the latest Toyotaproducts and technologies.

You will be working 5 days a week (42 ½ hrs) which will include regular weekends. Benefits include the use of a company car and an OTE of £32,000.

As part of the sales team you will be a point of contact to our customers, welcoming them in to our showroom or responding to telephone or online enquiries. You will deliver presentations of our products and vehicles, showing an outstanding knowledge and understanding of all things Toyota.

Don’t worry if you’re not anexpert right now – our comprehensive training programme will teach you everything you need to know to become a Toyota Brand Ambassador.

Role and responsibilities

• To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day to day maintenance and presentation of the showroom
• To offer, promote and sell the value of all new and used vehicles in line with Listers and the brand’s trading policies
• To always be prepared to receive and welcome new customers’ enquiries (via telephone, walk-in, e-mail and LiveChat) in line with Listers sales process and procedures
• To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range
• To achieve a high level of customer satisfaction

What we’re looking for

• You don't need to be from the motor industry; however you will have a proven record of excellent customer service skills and ability to work with people.
• Strong interpersonal and presentation skills.
• A well-presented individual with a desire, character and attitude to succeed.
• The ability to quickly establish and build rapport with our customers.

This is an exceptional opportunity for the successful individual to develop, learn and forge a career in the automotive sector and an exciting Brand. We aren’t looking for the finished article; however we are looking for potential!

In return for your hard work

In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:

• 33 days holiday including bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.