Assistant Manager, Tech Retail — Lead Customer Experience

Partner Retail Services Limited; Greater London; On-site; GBP 40,000 - GBP 43,000; Full time

Job summary

A technology retail company in Greater London is seeking an Assistant Manager for their Samsung Experience Store. You will lead and inspire a team to provide exceptional customer experiences while ensuring operational compliance. Ideal candidates will possess strong leadership skills and a genuine passion for technology. The role offers a competitive salary of £40,000 - £43,000 with potential bonuses and various employee perks. Join us and further develop your skills in a dynamic environment.

Benefits

Samsung Employee Discount Portal

Birthday Holiday

Perks and Rewards (Discounts across multiple retailers)

Monthly Bonus Potential

Well-being Tools and Platform

Mental Health First Aid Access

Seeded Devices – including the latest Flagship Device!

Employee Assistance Platform

Annual partnership with National Charities

Celebrations of Awareness Days and Religious Holidays

Qualifications

• Proven track record in people management, leadership, and direction.
• Strong communication and influencing skills to inspire commitment and loyalty.
• Ability to prioritize workloads and adapt quickly to changing circumstances.
• Understanding of how to drive commercial success in retail.
• Genuine love for all things tech and the Samsung eco-system.
• Constantly challenge your knowledge and drive your own learning journey.
• Previous management experience is a must.

Responsibilities

• Ensure the safety and well-being of customers and team members.
• Champion commitment to exceptional customer experiences.
• Manage and lead colleagues across all departments.
• Implement PRS processes to ensure operational compliance.
• Maintain impeccable store standards for a pleasant shopping experience.
• Deputize for the Store Manager in their absence.
• Manage shifts and handle key holding responsibilities.

Skills

Leadership Experience

Effective Communication

Adaptability

Commercial Acumen

Passion for Technology

Continuous Learning

Management Experience

Job description

A technology retail company in Greater London is seeking an Assistant Manager for their Samsung Experience Store. You will lead and inspire a team to provide exceptional customer experiences while ensuring operational compliance. Ideal candidates will possess strong leadership skills and a genuine passion for technology. The role offers a competitive salary of £40,000 - £43,000 with potential bonuses and various employee perks. Join us and further develop your skills in a dynamic environment.