Global Health Insurance Customer Advisor

Bupa Insurance Limited; Brighton; Hybrid; GBP 21,000 - GBP 25,000; Full time

Job summary

A leading health insurance provider is seeking a Customer Service Consultant in Brighton. This role promises office-based training for eight weeks, followed by the option for hybrid working. You'll ensure exceptional customer experiences by resolving queries across multiple channels. Experience in health insurance or similar fields is preferred. This position offers a competitive salary and various benefits, focusing on customer satisfaction and support. Ideal candidates will possess strong interpersonal and communication skills.

Benefits

25 days holiday

Bupa health insurance

Enhanced pension plan

Onsite gym discounts

Online discounts

Qualifications

• Background in global health insurance or related fields.
• Experience in a contact center is beneficial.
• Track record of achieving productivity and quality targets.

Responsibilities

• Ensure exceptional customer experience by resolving requests and queries.
• Maintain customer database and ensure accuracy of records.
• Support inbound and outbound customer enquiries.

Skills

Customer focused

Interpersonal communication

Problem-solving

Ability to influence

Job description

A leading health insurance provider is seeking a Customer Service Consultant in Brighton. This role promises office-based training for eight weeks, followed by the option for hybrid working. You'll ensure exceptional customer experiences by resolving queries across multiple channels. Experience in health insurance or similar fields is preferred. This position offers a competitive salary and various benefits, focusing on customer satisfaction and support. Ideal candidates will possess strong interpersonal and communication skills.