Frontline Client Services & Reception Coordinator

Helen Bamber Foundation Group; Greater London; On-site; GBP 29,000; Full time

Job summary

A charitable organization in Greater London is seeking a Client Services Administrator to manage a busy reception and assist with appointment scheduling. This role involves greeting clients, managing queries, and collaborating with the team to ensure a smooth client experience. The ideal candidate will have excellent communication skills and experience in customer service, demonstrating the ability to handle multiple queries at once. This position offers a salary of £28,900 per annum and a vibrant work environment.

Benefits

Vibrant team environment

Qualifications

• Experience working in a busy reception area or customer service environment.
• Ability to handle queries via various communication methods.

Responsibilities

• Greet clients and field queries in a timely manner.
• Manage booking of appointments and liaise with staff/clinicians.

Skills

Reception management

Communication skills

Customer service

Organizational skills

Education

Relevant work experience

Job description

A charitable organization in Greater London is seeking a Client Services Administrator to manage a busy reception and assist with appointment scheduling. This role involves greeting clients, managing queries, and collaborating with the team to ensure a smooth client experience. The ideal candidate will have excellent communication skills and experience in customer service, demonstrating the ability to handle multiple queries at once. This position offers a salary of £28,900 per annum and a vibrant work environment.