Safer Gambling Risk Analyst (Hybrid)

LiveScore Group; Stoke-on-Trent; Hybrid; GBP 28,000 - GBP 33,000; Full time

Job summary

A leading sports and gaming company is seeking a Player Protection Specialist in Stoke-on-Trent to review member accounts for signs of harm. Responsibilities include assessing risks, interacting with members, and applying player protection policies. The role offers hybrid working after a probation period, focusing on ensuring safer gambling practices. Ideal candidates are skilled in investigative analysis and effective communication, with a strong passion for supporting vulnerable members.

Benefits

Company Performance bonus

Hybrid working

Private Healthcare scheme

Enhanced Family Leave

Subsidised gym membership

Life Assurance

Contributory Pension Plan

Daily snacks and quality coffee

Qualifications

• Strong organisational and prioritisation skills.
• Ability to work in a fast-paced environment.
• Experience in supporting vulnerable members.

Responsibilities

• Identify potential risks to members and make risk-based decisions.
• Handle inquiries about safer gambling by phone, email, and live chat.
• Keep accurate records of observations and member interactions.
• Act as a subject matter expert in safer gambling.

Skills

Investigative skills

Risk analysis

Organisational skills

Effective communication

Calm under pressure

Job description

A leading sports and gaming company is seeking a Player Protection Specialist in Stoke-on-Trent to review member accounts for signs of harm. Responsibilities include assessing risks, interacting with members, and applying player protection policies. The role offers hybrid working after a probation period, focusing on ensuring safer gambling practices. Ideal candidates are skilled in investigative analysis and effective communication, with a strong passion for supporting vulnerable members.