Civil Enforcement Officer

HR GO Driving; England; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A temporary employment agency is seeking a Civil Enforcement Officer for the North Essex area. This role involves patrolling and enforcing parking regulations, issuing Penalty Charge Notices, and ensuring compliance with health and safety standards. The successful candidate must hold a full, clean UK driving licence and have strong communication skills. Flexibility in working hours is required, with responsibilities including maintaining a professional demeanor and responding to public inquiries effectively.

Qualifications

• Full, Clean UK Driving Licence (Manual) required.
• Clear and accurate communication skills both written and verbal.
• Numerate and literate.

Responsibilities

• Patrol and enforce parking regulations on-street and off-street.
• Issue Penalty Charge Notices (PCN) following procedures.
• Comply with Health and Safety procedures.

Skills

Communication skills

Understanding of Health and Safety

Integrity

ICT skills

Attention to detail

Job description

As a Civil Enforcement Officer, will be supporting our team on a Temporary basis North Essex.

Working hours 07:30am-19:00pm with 1 hour lunch (10 ½ hours per day)

Required - Manual clean full driving licence

Accountabilities

• To recognise the importance of supporting colleagues and to recognise the ethos of the North Essex Parking Partnership staff charter in a positive and professional manner.
• Patrol and enforce on-street and off-street parking areas across the Partnership to enable the provision of an efficient and effective service.
• Issue of Penalty Charge Notices (PCN) in accordance with procedures, instructions and relevant Parking Orders currently in operation ensuring legal requirements are maintained.
• To appear at adjudication hearings/court as required.
• Report any defects that may affect the smooth running of the service to the relevant Operations Manager, particularly lines and signs.
• Maintain equipment provided in good working order.
• Ensure all Health and Safety procedures are complied with to ensure a safe working environment including adhering to COVID 19 risk assessments.
• To ensure that all internal and external communication formats are read and responded to as required.Ensure all corporate policies are followed to ensure consistent service provision.
• Compliance with our data protection policies and procedures to ensure that personal data is handled in an appropriate manner - safely and securely.

Experience You Will Bring (Essential)

• Numerate and Literate
• Have accurate and clear communication skills both written and verbal with the ability to apply them to different audiences and circumstances
• Full, Clean UK Diving Licence (Manual)

Experience You Will Bring (Desirable)

• Some knowledge of the Roads & Streets in the North Essex Parking Partnership (Braintree, Colchester, Epping, Harlow, Tendring & Uttlesford)
• Parking regulations in accordance with the Highway Code
• Knowledge of the Traffic Management Act 2004
• Previous knowledge of issuing Penalty Charge Notices
• Working in close cooperation with the police, PCSOs, Neighbourhood Wardens
• North Essex Parking Partnerships policy on parking enforcement

Skills

• An understanding of Health and Safety
• Knowledge of the appropriate Area
• Integrity
• Be able to inspire and motivate others Organisational awareness
• Be able to build and use relationships inside and outside the Organisation
• Be confident with an ability to use own initiative and discretion
• Tactful and diplomatic
• Be able to deal effectively with people and placate irate members of public
• Educate members of the public about various parking Restrictions
• Essential ICT skills including the use of email, communication platforms and mobile phone applications
• Ability to operate a handheld device/camera in the issuing of PCNs
• Be methodical and organised
• Attention to detail and accuracyUnderstanding of the principles of data protection legislation and putting theseli>

Requirements of the Role

• Work flexibly as appropriate
• Work on a rota basis
• Able to work independently as well as part of a team
• To be physically fit enough to walk more than 10 miles per day
• Provide own footwear and black trousers (not denim)

What you should do next

Register online with hrgo, www.hrgo.co.uk or call michelle Ings 01708 220023 or email [e-mail]