Customer Service Advisor: Workshop & Parts Navigator

HGVTraders LTD.; Waingroves; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading automotive service provider in England is looking for a full-time Customer Service Advisor to join their Ripley Branch. This role involves managing and processing job cards for a busy workshop, communicating effectively with customers and colleagues, and supporting the parts department with orders. Candidates should be proactive, flexible, and have a keen eye for detail. A competitive salary with bonus scheme, company car, and 25 days holiday plus bank holidays are offered.

Benefits

Company Pension

Bonus Scheme

Company Car

Qualifications

• Experience in providing fast and effective service to customers.
• Ability to work under pressure in a busy environment.
• Flexibility and proactivity in managing workload.

Responsibilities

• Manage, book, and maintain job cards in a timely manner.
• Cost work and raise invoices from job cards.
• Support the parts department with orders and subcontract work.

Skills

Customer service

Attention to detail

Technical knowledge

Administrative experience

Job description

A leading automotive service provider in England is looking for a full-time Customer Service Advisor to join their Ripley Branch. This role involves managing and processing job cards for a busy workshop, communicating effectively with customers and colleagues, and supporting the parts department with orders. Candidates should be proactive, flexible, and have a keen eye for detail. A competitive salary with bonus scheme, company car, and 25 days holiday plus bank holidays are offered.