Duty Manager

Whitbread PLC; Metropolitan Borough of Solihull; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading hotel company is seeking a Duty Manager for their Catterick Garrison Premier Inn. In this role, you'll leverage your leadership experience to ensure smooth hotel operations and deliver an exceptional guest experience. Ideal candidates possess strong communication and organisational skills, along with a background in retail or team leadership. Competitive pay starts at £13.36 per hour, plus benefits such as training, discounts, and a pension scheme.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in all Whitbread Restaurants

Company pension

Employee discounts on various services

Qualifications

• Experience in retail or similar roles leading teams.
• Ability to inspire and motivate team members.
• Familiarity with health and safety standards.

Responsibilities

• Manage a reliable, high-performing team.
• Ensure smooth running of the hotel.
• Create exceptional guest experiences.

Skills

Leadership experience

Customer experience delivery

Excellent communication

Organisational skills

Job description

Overview

Duty Manager - Catterick Garrison Premier Inn. Come and be a Duty Manager at Catterick Garrison Premier Inn. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant. If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. Immediate start – with all leadership experience relevant.

Pay and Contract

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Fixed Term Contract until 30/09/2026

Hours: 16 hours a week

Location

LOCATION: Catterick Garrison Premier Inn, Princes Gate & Richmond Road, Catterick Garrison, DL9 3BA

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you\'ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\'s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at Catterick Garrison Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health and safety standards to creating an exceptional guest experience.