ERP & CRM IT Support Specialist for Design & Manufacturing

Cox London; Greater London; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A creative design firm in Greater London seeks an IT Assistant to provide technical support and maintain ERP and CRM systems. You'll troubleshoot issues, assist with system upgrades, and ensure smooth operation of IT infrastructure. A Bachelor’s degree in Information Technology is preferred along with 1-2 years of relevant experience. The role offers various benefits, including company sick pay, subsidized gym membership, and training opportunities, perfect for those passionate about art and design in a collaborative environment.

Benefits

31 days holiday (incl. Bank holidays)

Paid Birthday Day off

Bonus holiday after 1 year of service

Company Sick Pay

Pension

Subsidised Gym Membership

Cycle to Work Scheme

Employee Assistance Programme

Employee Referral Scheme

Employee Appreciation Programme

Regular Socials

Training and Development opportunities

Qualifications

• Minimum of 1-2 years of IT support experience focused on ERP and CRM systems.
• Experience in a manufacturing or design environment is a plus.
• Relevant certifications in ERP and CRM may substitute for a degree.

Responsibilities

• Provide first-level support for ERP and CRM systems.
• Assist employees with troubleshooting technical problems.
• Monitor network performance and troubleshoot connectivity issues.

Skills

ERP and CRM systems proficiency

Windows and Mac operating systems knowledge

Strong communication skills

Problem-solving skills

Education

Bachelor’s degree in Information Technology or related field

Tools

SAP

Salesforce

Microsoft Dynamics 365

AutoCAD

Adobe Creative Suite

Job description

A creative design firm in Greater London seeks an IT Assistant to provide technical support and maintain ERP and CRM systems. You'll troubleshoot issues, assist with system upgrades, and ensure smooth operation of IT infrastructure. A Bachelor’s degree in Information Technology is preferred along with 1-2 years of relevant experience. The role offers various benefits, including company sick pay, subsidized gym membership, and training opportunities, perfect for those passionate about art and design in a collaborative environment.