IT & Workplace Technology Specialist

TheOutnet Limited; Greater London; On-site; GBP 30,000 - GBP 50,000; Full time

Job summary

A luxury fashion retailer in Greater London is seeking an IT & Technology Specialist to enhance day-to-day tech experiences. This hands-on role involves acting as the first contact for IT support, managing hardware/software needs, and supporting onboarding processes. The ideal candidate will have over 3 years of IT support experience and strong knowledge of end-user hardware and applications. This position is crucial for enabling productivity and modernizing the tech environment.

Qualifications

• 3+ years in an IT support, service desk, or workplace technology role.
• Strong hands-on knowledge of end-user hardware and operating systems.
• Experience managing user accounts, licences, and access controls.

Responsibilities

• Act as the first point of contact for all IT and workplace technology issues.
• Troubleshoot and resolve employee technology issues in a timely manner.
• Support employee onboarding and offboarding from a technology perspective.
• Develop and implement a structured IT ticketing system.

Skills

IT support experience

Knowledge of end-user hardware

Common workplace applications

Job description

A luxury fashion retailer in Greater London is seeking an IT & Technology Specialist to enhance day-to-day tech experiences. This hands-on role involves acting as the first contact for IT support, managing hardware/software needs, and supporting onboarding processes. The ideal candidate will have over 3 years of IT support experience and strong knowledge of end-user hardware and applications. This position is crucial for enabling productivity and modernizing the tech environment.