Insurance Operations Associate

Travelers Companies, Inc.; Redhill; On-site; GBP 30,000 - GBP 50,000; Full time

Job summary

A leading insurance firm in Redhill is looking for an individual to support the underwriting lifecycle, including tasks like quote preparation and policy management. The ideal candidate will have some insurance experience, be customer-focused, and display strong communication skills. Responsibilities include ensuring compliance with regulatory requirements and managing account documentation. This position offers a collaborative environment, with a focus on detail and accuracy.

Benefits

Comprehensive benefit programs

Qualifications

• Previous experience in the insurance industry.
• General knowledge of commercial insurance products and policies.
• Highly motivated, capable of independent work.

Responsibilities

• Review in-scope submissions and processes per service levels.
• Execute tasks related to the underwriting lifecycle.
• Manage account documentation, including quotations and contracts.

Skills

Strong written and verbal communication skills

Ability to develop effective working relationships

Customer-centric approach

Process improvement mindset

Adaptability to change

Detail-focused with high accuracy

Education

Studying towards professional insurance qualifications

Tools

Various applications proficiency

Job description

* Thoroughly review all in-scope submissions and processes these in line with agreed service levels.* Execute tasks related to the underwriting lifecycle, including new business and renewal quote preparation, submissions analysis, policy debiting and issuance, slip recording, endorsements, lapses adjustments, null declarations, and notice of cancellations.* Manage account documentation, including quotations, actuarial pricing models, reinsurance contracts, endorsements, and cancellations.* Meet all regulatory requirements (e.g., treating customers fairly) and align with Travelers Europe values and capabilities.* Ensure compliance with sales, marketing, underwriting, and regulatory guidelines.* Perform other assigned duties, as required.* Previous experience in the insurance industry; studying towards professional insurance qualifications.* General knowledge of commercial insurance products and policies.* Strong written and verbal communication skills.* Ability to develop effective working relationships across the organisation.* Customer-centric approach.* Process improvement mindset and adaptability to change.* Computer proficiency and familiarity with various applications.* Highly motivated, capable of independent work, and very comfortable in a team environment.* Detail-focused with a high degree of accuracy in work.## **Employment Practices**Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.Travelers reserves the right to fill this position at a level above or below the level included in this posting.To learn more about our comprehensive benefit programs please visit .