Retail Store Leader — Elevate Customer Experience & Growth

Card Factory plc; Newry; On-site; GBP 32,000; Full time

Job summary

A leading retail firm in the UK is seeking a Store Manager in Newry to enhance customer experience and drive commercial growth. You will be responsible for overseeing store operations, coaching your team, and ensuring customer satisfaction. Previous retail management experience is crucial, and you should be prepared to meet KPIs in a dynamic environment. This role offers competitive pay, impressive benefits, and opportunities for professional development.

Benefits

25% colleague discount in-store and online

Financial Education Tools

Salary Advance

Seasonal incentive schemes

Opportunity to apply for Retail Apprenticeships

Employee Assistance Programme

Qualifications

• Previous experience as a store manager in retail.
• Ability to work towards KPIs in a fast-paced environment.
• Experience in leading and developing a team.

Responsibilities

• Oversee the running of the store focusing on customer experience.
• Develop a team culture centered around customer satisfaction.
• Coach and train colleagues to enhance their skills.
• Make decisions on stock availability and merchandising.
• Provide feedback on store performance to management.

Skills

Team leadership

Customer service

Commercial decision making

Coaching and development

Communication

Job description

A leading retail firm in the UK is seeking a Store Manager in Newry to enhance customer experience and drive commercial growth. You will be responsible for overseeing store operations, coaching your team, and ensuring customer satisfaction. Previous retail management experience is crucial, and you should be prepared to meet KPIs in a dynamic environment. This role offers competitive pay, impressive benefits, and opportunities for professional development.