Duty Manager

Prezzo Ltd; Grays; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading hospitality chain in the United Kingdom is seeking a Duty Manager to join their team in Grays. The role involves overseeing restaurant operations during shifts, supporting staff, and delivering exceptional service. Ideal candidates will have experience in hospitality, strong leadership abilities, and a passion for food and service. This opportunity provides competitive pay, team perks, and a supportive workplace culture, aiming to foster personal growth and development.

Benefits

Free meals on shift

50% staff discount

25% friends & family discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Qualifications

• Experience in a hospitality team role (e.g. server, bartender, supervisor).
• Strong communication and people skills.
• Confidence to lead a team during busy service.

Responsibilities

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM/Assistant Manager is not present.
• Deliver Hospitality Magic by setting the tone for service on the floor.

Skills

Experience in a hospitality team role

Strong communication and people skills

Confidence to lead a team

Flexible and reliable

Job description

Duty Manager – Prezzo Italian
“Put Your Heart into It”
£12.61 per hour (£13.11 per hour when Manager on Shift) – plus tronc/tips, commission, & perks!

Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.

This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.

What You’ll Do

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM/Assistant Manager is not present.
• Deliver Hospitality Magic by setting the tone for service on the floor.
• Support smooth handover between shifts and maintain communication with managers.
• Assist with cashing up, compliance paperwork, and stock checks.
• Step into a leadership role during busy periods, motivating and guiding the team.
• Respond to guest feedback with professionalism and positivity.
• Champion HEART values and act as a role model to newer team members.

What We’re Looking For

• Experience in a hospitality team role (e.g. server, bartender, supervisor).
• Confidence to lead a team during busy service.
• Strong communication and people skills.
• Basic understanding of compliance, cashing up, and health & safety.
• Flexible, reliable, and eager to grow into leadership.
• Passion for food and hospitality.
• Structured training and clear career pathways to Assistant Manager and beyond.
• Competitive pay, tronc/tips, commission and recognition for your achievements.
• Flexible shifts and a supportive workplace culture.
• Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
• Be part of a team-first business where teamwork makes the magic.

Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.

8B, intu Lakeside, W Thurrock Way, Grays RM20 2ZN, UK

If you’re ready to put your heart into hospitality, we’d love to hear from you. We’re always looking for passionate, hard-working people who love great food and genuine connection as much as we do. Whether you’re new to hospitality or ready for the next big challenge, there’s a place for you at Prezzo Italian.

Join a team where your heart makes the magic.

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