Compassionate Receptionist & Admin Coordinator

Avery Healthcare Group; United Kingdom; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A prominent elderly care provider in the UK is looking for a warm and dedicated Receptionist to join their team at Avalon Court Care Home in Coventry. In this role, you will be the first point of contact for visitors and ensure exceptional customer service. Key responsibilities include handling calls, managing administrative tasks, and maintaining a tidy reception area. The ideal candidate will have strong communication skills and a positive attitude. Join us to make a difference in residents' lives and grow within a supportive team.

Qualifications

• Must have excellent verbal and written communication skills.
• Maintain a positive, friendly, and welcoming attitude.
• Previous exposure to problem-solving and handling client complaints.

Responsibilities

• Provide professional, high-quality customer service at reception.
• Answer telephone enquiries and redirect calls.
• Complete reception-related administration and maintain databases.

Skills

Excellent communication skills

Positive attitude

Problem-solving experience

Job description

A prominent elderly care provider in the UK is looking for a warm and dedicated Receptionist to join their team at Avalon Court Care Home in Coventry. In this role, you will be the first point of contact for visitors and ensure exceptional customer service. Key responsibilities include handling calls, managing administrative tasks, and maintaining a tidy reception area. The ideal candidate will have strong communication skills and a positive attitude. Join us to make a difference in residents' lives and grow within a supportive team.