Care Home Receptionist — Warm, Customer‑Focused Admin

Avery Healthcare Group; Hatfield; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A well-regarded care provider in Hatfield seeks a dedicated Receptionist to join their team. This role involves offering high-quality customer service and managing administrative tasks as the first point of contact at the care home. The ideal candidate will possess excellent communication skills, a friendly demeanor, and experience in dealing with client concerns. Joining this team means being part of a supportive environment that values compassion and dedication, and you’ll also enjoy a commitment to your personal growth and professional development.

Qualifications

• Must have excellent communication skills, both verbal and written.
• Should possess a positive, friendly, and welcoming attitude.
• Previous exposure to problem-solving and client complaints is required.

Responsibilities

• Provide professional, high-quality customer service as the first point of contact.
• Answer the telephone and respond to inquiries at reception.
• Maintain the general tidiness of the reception area, liaising with Housekeeping.

Skills

Excellent communication skills

Positive, friendly attitude

Problem-solving experience

Job description

A well-regarded care provider in Hatfield seeks a dedicated Receptionist to join their team. This role involves offering high-quality customer service and managing administrative tasks as the first point of contact at the care home. The ideal candidate will possess excellent communication skills, a friendly demeanor, and experience in dealing with client concerns. Joining this team means being part of a supportive environment that values compassion and dedication, and you’ll also enjoy a commitment to your personal growth and professional development.