HVAC Technical Solutions Engineer

Carrier Corp; Greater London; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading global HVAC solutions provider is seeking a Technical Solutions Engineer in London to manage the post-order process and provide essential technical support to the Data Centre Sales and Project Management teams. This role is vital for ensuring effective communication with customers and coordinating the delivery of orders. The ideal candidate will have significant experience in technical sales, excellent organizational skills, and a robust understanding of HVAC systems. The position offers a competitive salary and benefits including a bonus and career progression.

Benefits

Competitive base salary

15% bonus (paid quarterly)

25 Days Holiday + bank holidays

Holiday purchase scheme

Company pension scheme

Career progression

Qualifications

• Proven experience in a technical sales or project delivery role, primarily in HVAC or building services.
• Strong understanding of tender enquiries and post-order processes.
• Ability to manage multiple competing demands in a fast-paced environment.

Responsibilities

• Manage the post-order process and provide technical support to sales and project teams.
• Act as the primary post-sale contact and ensure accurate order processing.
• Support the project delivery team with coordination and execution of orders.

Skills

Technical sales experience

Project delivery experience

Stakeholder management skills

Excellent communication skills

Organizational skills

Job description

HVAC Technical Solutions Engineer page is loaded## HVAC Technical Solutions Engineerremote type: Hybridlocations: Carrier Solutions UK Ltd, 22 Worple Road, Wimbledon, London, SW19 4DD, United Kingdom: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: 30198866**Role:** Technical Solutions Engineer, HVAC**Location:** Wimbledon office / Hybrid**Contract type**: Full time, permanentThe **Technical Solutions Engineer** is responsible for managing the post-order process and providing vital technical support to the Data Centre Sales and Project Management teams. Acting as the primary post-sale point of contact, the role ensures accurate order processing, effective coordination with Carrier factories and third-party suppliers, proactive customer communication, and support throughout the delivery lifecycle.This role is critical to the commercial performance of the UK&I Data Centre business unit. The Technical Solutions Engineer manages the order-to-delivery lifecycle, supports effective cash collection, provides accurate and timely sales (invoicing) forecasts, and acts as a key operational interface between Sales, Finance, Logistics, Factories, and Carrier Climate Solutions Europe (CSE) Customer Care leadership.The role connects customers directly to Carrier’s UK&I Data Centre team, supports both standard and complex orders, supports the project delivery team with coordination of manufacturing, logistics and commissioning activities.* Support the Sales team with customer enquiries and tender bids* Direct engagement with clients, consultants and designers to produce detailed and accurate selections* Manage the end-to-end post-order process from order receipt through to delivery.* Manage the review and approval of Technical Submittals with the Project management team.* Act as the main point of contact for customers post-sale, providing clear and proactive communication.* Provide support to the Project Delivery Team to ensure seamless execution from order intake through to final delivery.**To be successful in this role you will have/be:*** Proven experience in a technical sales or project delivery role with strong technical knowledge, primarily involved in HVAC, building services or similar industry.* Demonstrated experience supporting multi-disciplinary teams, including customer care, sales, project delivery, or operational support functions.* Strong understanding of tender enquiries, product selections, technical submittals and post-order handover process.* Strong stakeholder management skills, with the ability to influence cross-functionally and operate effectively in a matrix organisation.* Excellent communication skills, with the confidence to handle escalations, complex customer situations, and senior internal stakeholders.* Strong organisational, prioritisation, and decision-making skills, with the ability to manage multiple competing demands in a fast-paced environment.* Competitive base salary* 15% bonus (paid quarterly)* 25 Days Holiday + bank holidays* Holiday purchase scheme* Company pension scheme* Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirationsCarrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world’s most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people.****Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.******Job Applicant's Privacy Notice:**Click on this to read the Job Applicant's Privacy Notice