Business Development Lead

Carrier Corp; Greater London; Hybrid; GBP 100,000 - GBP 125,000; Full time

Job summary

A leading HVAC solutions company is looking for a Business Development Lead to drive customer growth from their Wimbledon or Stockport offices. Responsibilities include managing service agreement sellers, developing client contact plans, and implementing growth strategies across multiple revenue streams. Candidates should possess a strong sales background, experience in team management, and be IT literate with CRM tools. The role offers a competitive salary, bonus scheme, and opportunities for career progression.

Benefits

Competitive base salary

Bonus scheme

Company car or cash allowance

25 Days Holiday + bank holiday

Company Pension

Holiday purchase scheme

Qualifications

• Experience in managing teams in a service-driven industry.
• Strong sales background with experience in driving growth initiatives.
• Ability to support process transformation and implementing change.
• Experience in marketing campaign management is advantageous.
• UK Driving Licence and at least 5 years of CRM experience.

Responsibilities

• Lead the growth of customer base to achieve revenue targets.
• Manage specialist Service Agreement sellers.
• Develop processes for the conversion to Carrier maintenance contracts.
• Ensure customer profiling is carried out for accurate contact planning.
• Deploy strategies to enhance customer engagement.

Skills

Sales oriented background

Communication skills

Presentation skills

Experience with CRM tools

Team management

Tools

Salesforce

IT Literacy

Job description

Business Development Lead page is loaded## Business Development Leadremote type: Hybridlocations: Carrier Solutions UK Ltd, 22 Worple Road, Wimbledon, London, SW19 4DD, United Kingdom: TCUK Stockport, Unit 15 S Park Business Park, Hamilton Road, Stockport, SK1 2AE.time type: Full timeposted on: Posted Todayjob requisition id: 30194743**Role**: Business Development Lead**Location**: Wimbledon or Stockport**Contract type:** Full time, permanentCarrier now has an opportunity for a Business Development Lead based ideally commutable to our Wimbledon or Stockport office. You will be responsible for leading the growth of our customer base to achieve 2026 growth ambitions across multiple service aftermarket revenue streams.The role will also include cross liaison with inside sales resource to ensure standardisation across quotation and follow up processes, and will include a mixture of responsibilities across both client retention and growth.* Manage specialist Service Agreement sellers to ensure that portfolio growth targets are achieved- this covers new equipment conversion to contract, and re-capture of new contracts from competitors.* Ensure a robust standard works is developed to manage the process of conversion to Carrier maintenance contract following new equipment sale and installation.* Ensure detailed customer profiling is carried out to support accurate client contact plans for all responsible revenue streams* Deployment of standard work process for renewal of existing service agreements.* Ensure growth strategies and tactics are deployed to enhance customer engagement and increase maximise share* Work closely with cross functional teams to realise process efficiencies throughout the selling process* Recruit as required, to ensure adequate sales coverage across revenue streams* Establish a regular and rigorous sales cadence to measure activities and achieve sales plans* Provide timely feedback and effective performance management of individuals within the sales team## Requirements* Experience of managing teams in a service driven industry. Knowledge of HVAC is desired but not essential.* Strong sales oriented background with demonstrable experience of driving targeted growth initiatives.* Experience of supporting process transformation, developing standard work, and implementing change.* Experience of marketing campaign management would be an advantage.* Presentation skills and ability to conduct senior level client meetings.* Strong communication skills* UK Driving Licence* IT Literate with at least 5 years experience of using CRM as a management tool (Salesforce or similar).## Benefits* Very competitive base salary* Bonus scheme* Company car or cash allowance* 25 Days Holiday + bank holiday* Holiday purchase scheme* Company Pension* Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirations## Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world’s most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people.****Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.******Job Applicant's Privacy Notice:**Click on this to read the Job Applicant's Privacy Notice