Sales Advisor

BT Ireland; Swansea; On-site; GBP 25,000 - GBP 26,000; Full time

Job summary

A leading communications company is seeking a Sales Advisor for its Swansea office. The role requires excellent communication skills and a passion for customer service. You will engage with customers over the phone, helping them find the right solutions to their needs while achieving sales targets. This position offers a competitive salary, uncapped commission, and flexible working options, along with various employee perks including paid leave and career development opportunities.

Benefits

Competitive salary

Uncapped commission

Paid Carer's Leave

Family Leave

Career Development

Volunteering Days

Optional Private Healthcare and Dental

Qualifications

• Experience in customer-facing roles and meeting sales targets.
• Ability to build relationships with customers.
• Drive to achieve personal and team goals.

Responsibilities

• Engage with customers and understand their needs.
• Match customers with suitable EE products and services.
• Collaborate with team members to achieve targets.

Skills

Communication skills

Customer service

Adaptability

Determination

Job description

# Sales AdvisorJob Req ID: 55773Posting Date: 9 Feb 2026Function: EE Contact CentresUnit: ConsumerLocation: Swansea Contact Centre, Swansea, United KingdomSalary: £25,087.00##**Full time**: Permanent**Address:** The Strand, Swansea, SA1 2AB##**What’s in it for you**• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme• Online GP: Access to a private GP 24/7 for you and your immediate family• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off• Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.• Huge Discounts: Save on EE & BT products, including mobile and broadband.• Career Development: Ongoing support to help you grow your skills and develop• Season Ticket Travel Loan: Funds for your travel to and from work.• Volunteering Days: Paid time off to give back to your local community.• Optional Private Healthcare and Dental: Protection for you and your family.##**About the role**If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Swansea Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.##You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.##*This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.*