Facilities Performance Manager — CRM & KPI Insights

JLL; Greater London; On-site; GBP 45,000 - GBP 75,000; Full time

Job summary

A global provider of real estate services is seeking a qualified individual to manage CRM systems, develop KPIs, and prepare financial reports in London. Responsibilities include collaborating with teams to ensure client satisfaction, delivering presentations, and staying compliant with industry regulations. The ideal candidate will have experience in CRM management, strong analytical skills, and the ability to communicate complex information clearly.

Benefits

Career growth opportunities

Dynamic work environment

Training and development programs

Qualifications

• Proven experience in managing CRM systems.
• Strong analytical skills for KPI tracking and financial performance reporting.
• Experience in preparing presentations and managing client communication.

Responsibilities

• Administer and maintain the CRM system.
• Collaborate on KPI development and reporting.
• Monitor financial performance and prepare reports.
• Develop and manage teamsites for collaboration.
• Create client reports and deliver presentations.

Skills

CRM administration

KPI development

Financial reporting

Presentation skills

Compliance knowledge

Job description

A global provider of real estate services is seeking a qualified individual to manage CRM systems, develop KPIs, and prepare financial reports in London. Responsibilities include collaborating with teams to ensure client satisfaction, delivering presentations, and staying compliant with industry regulations. The ideal candidate will have experience in CRM management, strong analytical skills, and the ability to communicate complex information clearly.