Strategic Client FM Lead — Growth & Operations

Jones Lang LaSalle Incorporated; Greater London; On-site; GBP 55,000 - GBP 70,000; Full time

Job summary

A leading global real estate firm seeks a Client Lead FM to oversee property management operations in London. This role includes team management, client relationship leadership, and operational oversight across various property types. The ideal candidate will have a strong background in facilities management or real estate and excel in stakeholder communication and organizational skills. Join to shape client satisfaction and business growth in a dynamic work environment.

Qualifications

• Experience in a client-facing role within the property or corporate FM industry.
• Strong leadership skills in a team management context.
• Proficient in change management and operational improvements.

Responsibilities

• Oversee operational management for assigned clients.
• Drive operational requirements and client satisfaction.
• Manage a team of site staff and stakeholders.

Skills

Commercial awareness

Stakeholder management

Communication skills

Organizational skills

Operational management

Education

IWFM/BIFM qualification

Job description

A leading global real estate firm seeks a Client Lead FM to oversee property management operations in London. This role includes team management, client relationship leadership, and operational oversight across various property types. The ideal candidate will have a strong background in facilities management or real estate and excel in stakeholder communication and organizational skills. Join to shape client satisfaction and business growth in a dynamic work environment.