Outpatient Pathway Coordinator - 6 Month FTC

Practice Plus Group; Plymouth; On-site; GBP 25,000; Full time

Job summary

A healthcare provider in Plymouth is seeking an Outpatient Co-Ordinator to manage outpatient clinics effectively. The role requires strong customer service skills, excellent communication abilities, and a proactive approach to coordinating patient pathways. Ideal candidates will have relevant experience in a healthcare setting and the ability to solve problems with sensitivity. The position offers a competitive salary, pension contributions, and generous annual leave, along with opportunities for training and development.

Benefits

Salary of £24,666.64 (pro rata)

Private pension with contributions

25 days annual leave (+Bank Holidays)

Access to wellness tools

Continuous training and development (10 days CPD)

Qualifications

• Experience dealing with the public in healthcare or service sector.
• Ability to handle difficult situations calmly.
• Willingness to learn and a focus on quality service.

Responsibilities

• Coordinate outpatient clinics and report issues to management.
• Liaise with nursing staff and update patient details.
• Request patient transport and record appointment outcomes.

Skills

Customer service experience

Excellent communication skills

Organisational skills

Ability to problem solve

Interpersonal skills

Education

Good standard of education

NVQ in Business Administration - desirable

Customer Care/Service - desirable

Tools

Microsoft Word

Microsoft Excel

Job description

A healthcare provider in Plymouth is seeking an Outpatient Co-Ordinator to manage outpatient clinics effectively. The role requires strong customer service skills, excellent communication abilities, and a proactive approach to coordinating patient pathways. Ideal candidates will have relevant experience in a healthcare setting and the ability to solve problems with sensitivity. The position offers a competitive salary, pension contributions, and generous annual leave, along with opportunities for training and development.