Part-Time Community Library Advisor — Family Programs

Connected Local Government; Towcester; On-site; GBP 12,000 - GBP 18,000; Part time

Job summary

A local council organization is seeking a part-time customer service representative for Towcester Library. This role requires excellent communication skills, flexibility, and a passion for serving the community. You will deliver frontline LibraryPlus services, support activities for children and families, and mentor volunteers. Regular weekend shifts are included, and the successful candidate will engage positively with library visitors and contribute to the community's well-being.

Qualifications

• Excellent customer service to all visitors to Towcester Library.
• Motivated and enthusiastic with a proactive approach.
• Creative in delivering memorable activities for children and families.

Responsibilities

• Provide first point of service for a diverse range of customers.
• Promote volunteering opportunities and mentor junior team members.
• Support community activities for families with children under 5.

Skills

Customer service skills

Flexibility

Communication skills

Proactive approach

Job description

A local council organization is seeking a part-time customer service representative for Towcester Library. This role requires excellent communication skills, flexibility, and a passion for serving the community. You will deliver frontline LibraryPlus services, support activities for children and families, and mentor volunteers. Regular weekend shifts are included, and the successful candidate will engage positively with library visitors and contribute to the community's well-being.