Optical Assistant

Specsavers; Tees Valley; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading optical retailer is seeking an Experienced Optical Assistant in Tees Valley. The successful candidate will use their optical experience to enhance customer service in store while dispensing multifocal lenses. Duties include engaging with customers, supporting team initiatives, and assisting in maintaining a positive store environment. Salary offered is £12.41 per hour with added benefits like health insurance and bonus incentives. This role provides an opportunity for training and career growth within the company.

Benefits

28 days holiday including Bank holiday

Bupa health insurance

Long service extra holidays

Birthday day off

Enhanced company sick pay after passing probation

Specsavers Perks – discounted benefits scheme

Qualifications

• Previous optical experience as an Optical Advisor or Dispensing Assistant.
• Passion for providing excellent customer service.
• Prepared to step out of your comfort zone.

Responsibilities

• Use customer service skills to create an outstanding store environment.
• Dispense up to Multi focal lenses.
• Support and guide the team throughout the process.

Skills

Customer service

Teamwork

IT systems confidence

Excellent communication

Initiative

Job description

Overview

Experienced Optical Assistant

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our store

Based in Hartlepool, our store is looking for someone with previous optical experience that can dispense up to Multi focal.

What’s on Offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time - 37.5 hours - Will include a weekend day
• Salary - £12.41 per hour + Bonus
• Specsavers Perks – our discounted benefits scheme
• 28 days holiday including Bank holiday
• Bupa health insurance
• opening as a hub with audiology training/careers in the future
• Long service extra holidays
• Birthday day off
• Enhanced company sick pay after passing 3 month probation

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

• Previous optical experience as an Optical Advisor or Dispensing Assistant
• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? Now’s the perfect time to apply!