Product Administration Assistant | THG Nutrition

The Hut Group; Manchester; On-site; GBP 40,000 - GBP 60,000; Full time

Job description

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Reporting to: Head of Content

Location: THG HQ, Manchester (WA15 0AF) - Fully Office Based

Why be a Product Admin Assistant at THG?

This is an exciting opportunity to join THG Nutrition as a Product Admin Assistant, playing a critical role in the successful launch and management of products. You will work across multiple functions, ensuring product records are accurate, compliant, and live-ready. This role is vital in enabling seamless product launches, ensuring data integrity, and optimising system processes for efficient product administration.

The role requires strong attention to detail, problem-solving skills, and an understanding of product lifecycle administration, working closely with teams across product development, packaging, trading, and supply chain.

As a Product Admin Assistant you will:

• Product & System Setup:
  • Own the set-up and creation of product coding and system records, including SKU setup, barcoding, and attribute management (across bundles, boxes, new product development (NPD), and existing product development (EPD)).
  • Ensure all packaging codes and raw material codes are correctly created and assigned within Sage.
• Bill of Materials (BOM) Management:
  • Validate BOM correctness before production to ensure smooth pull-through to the live factory environment.
  • Manage the addition of packaging codes to finished product records.
  • Conduct a BOM sense check and set live before production starts.
• Pre-Launch & GO LIVE Checks:
  • Own the GO LIVE process, ensuring all pre-requisite information is entered correctly in systems before launch.
  • Validate renders, content, Country of Origin (COO) coding, and HS codes.
  • Ensure correct, agreed pricing is set within systems and in the correct launch currencies.
  • Implement and review site restrictions to ensure product compliance across different markets.
  • Set hidden SKUs live ahead of launch, reviewing pull-through accuracy and resolving issues promptly.
  • Execute the GO LIVE process, setting products live once all pre-requisites are met.

Objectives:

• Streamline product setup to ensure seamless product launches and smooth transition from setup to production.
• Enhance accuracy and efficiency by maintaining correct BOMs, pricing, and product attributes before launch.
• Ensure flawless execution of the GO LIVE process, ensuring all system prerequisites are correctly met ahead of launch.
• Optimise system records and product data management for operational efficiency and compliance across all THG Nutrition brands.

What skills and experience do I need for this role?

• Minimum 1 years of experience in a relevant field (Product Admin, System Management, or Supply Chain Coordination preferred).
• Strong understanding of SKU setup, barcoding, and product attribution within an e-commerce or FMCG environment.
• Experience working with ERP systems (e.g., Sage) and managing Bill of Materials (BOMs).
• Detail-oriented with strong problem-solving skills to ensure system records and product setup are accurate.
• Strong project management and organisational skills, with the ability to manage multiple product launches simultaneously.
• Proficiency in Microsoft Excel and data management tools for product setup and reporting.
• Excellent communication and cross-functional collaboration skills to work effectively with Product Development, Trading, Packaging, and Supply Chain teams.

Preferred Requirements

• Experience in nutrition, health, or FMCG industries.
• Knowledge of compliance requirements (e.g., COO, HS codes, and product restrictions).
• Experience working with e-commerce platforms and product data management.

What's in it for you?

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Access face-to-face and virtual appointments with our in-house GP.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.