National Account Executive

The Hut Group; Manchester; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A global ecommerce company seeks a National Account Executive based in Manchester to support the Myprotein B2B team. The role involves building strong relationships with customers, providing administrative support, and managing small account portfolios. Candidates should have experience in an Account Executive role, preferably within FMCG, and possess strong analytical skills, notably in Microsoft Excel. Opportunities for career progression and comprehensive perks including enhanced leave and staff discounts are offered.

Benefits

25 days annual leave plus bank holidays

Enhanced maternity and paternity pay

On-site gym

Up to 50% staff discount on THG brands

Salary sacrifice scheme for personal tech

Qualifications

• Must have a working knowledge of Microsoft packages like Excel, Word, and Outlook.
• Experience supporting accounts in a customer-facing role is essential.
• Comfortable using different systems and processes.

Responsibilities

• Build strong relationships across multiple functions while supporting the commercial team.
• Provide best in class administrative support for channel and customer promotional plans.
• Manage a small portfolio of accounts and develop customer relationships.

Skills

Experience in an Account Executive role (FMCG preferred)

Analytical skills in Microsoft Excel

Interpersonal and relationship building skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Job Title: National Account Executive (UK Retail)

Location: THG HQ, Manchester (WA15 0AF) Fully office based

THG Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear.

We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. We break conventions, we’re a force for good, and we keep it real. These are the values that drive us through every day.

About the Role:

We are currently looking for a National Account Executive this role will be working within the Myprotein B2B team, with full focus on supporting the National Account Manager and our UK retail market. This role is customer facing, giving the opportunity to develop further with the addition of smaller accounts coming under your responsibility
As a National Account Executive You'll:

• Be able to build strong relationships and interface across multiple functions both internally and externally whilst supporting within the commercial team.
• Providing best in class administrative support to ensure effective execution of our channel and customer promotional plans.
• Proactively creating and running internal and external reports using a range of systems, spanning retailer focused to external data and insights databases
• Playing an active role in developing customer plans and attending customer meetings when needed.
• Working closely with the Customer Business Managers and Sales Order Processing to ensure all customer queries are dealt with in an efficient and timely manner.
• Managing the imagery and labelling of all B2B market places ensuring a 100% compliance rate.
• Working closely with Brand and Shopper Marketing team to develop go to market activations with key customers
• Opportunities to progress in building customer relationships through managing a small portfolio of accounts
• Manage the team’s product portfolio, using data and insights to analyse possible gaps in customer’s product catalogue
• Reporting on forecast accuracy and having an active role with the team improving the measure vs KPI’s

Requirements:

• Experience in an Account Executive role, ideal FMCG experience
• Act as an ambassador for our business
• Have a working knowledge of Microsoft packages i.e. Excel, Word, Outlook whilst being able to demonstrate your already established analytical skills.
• Be able to prioritise conflicting work demands, managing multiple priorities, stakeholders and deadlines
• Be able to demonstrate a solid understanding of commercial and financial situations
• Be comfortable when working collaboratively and cross functionally with brand and marketing teams.
• Have good interpersonal and relationship building skills
• Not be afraid to challenge when needed. This is important we want different perspectives and ideas!
• Be comfortable using different systems and processes.
• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service

#LI-ONSITE

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

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