Associate Account Manager

Microlise; Nottingham; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A dynamic technology firm located in Nottingham is seeking an Associate Account Manager to support the Head of Account Management. This role involves maintaining communication with existing accounts and developing new business opportunities. Candidates must have strong negotiation and communication skills, along with commercial knowledge in sectors like logistics and transport. The firm offers a supportive environment for career development, with extensive benefits including private medical insurance and a generous holiday allowance.

Benefits

Private medical insurance

33 days holiday increasing with service

Free Costco membership

Employee Assistance Programmes

Free Amazon Prime for members

Qualifications

• Aptitude for understanding how technology products solve business problems.
• Excellent communication and negotiation skills with internal and external parties.
• Strong commercial knowledge of sectors such as transport, logistics, and retail.

Responsibilities

• Achieve individual and team-based targets for profitability.
• Generate and convert sales leads into profitable business.
• Manage existing accounts to maximize customer satisfaction.

Skills

Understanding technology solutions

Excellent communication skills

Negotiation skills

Commercial knowledge in various sectors

Ability to work independently

Organizational skills

Job description

Overview

Are you looking for your first step in your sales career? Due to business growth, we have a new opportunity for an Associate Account Manager to join us at Microlise! In this role, you will be responsible for maintaining excellent communication within existing accounts and develop new business within existing accounts.

As an Associate Account Manager, you will report into our Head of Account Management and support the team to convert sales leads into profitable business. If you love to influence, develop relationships and have knowledge of sectors such as logistics, transport and retail, then apply today!

What you will be doing

• Achievement of individual and team-based targets in terms of profitability on a quarter-by-quarter basis
• Responsible for the generation and conversion of sales leads into profitable business, ensuring both revenue and profit margin is maximised
• To undertake an average of four face to face meetings with customers per week plus additional sales calls weekly
• Responsible for ensuring that Microlise is invited to bid for all work opportunities in areas where we have competency, within existing accounts
• Manage several existing accounts to ensure a high level of customer satisfaction and ensure the business maximises its opportunity to cross sell/upsell at all times
• To undertake sales briefings, seminars and other events to assist with pipeline development
• Responsibility for conveying expert advice to business prospects, in all areas of Product Portfolio
• Responsibility for upkeep of personal professional development ensuring knowledge of key business areas and technical developments. This will include knowledge and evaluation of sales techniques used in the transport, supply chain and mobile solutions arenas
• Provision of timely and clear quotations and proposals to customers
• To use company price book and sales collateral effectively and accurately
• Ensure any discounts are signed off in writing by the appropriate member of senior management

What we are looking for

• Aptitude for understanding how technology products and solutions solve business problems
• Excellent communication and negotiation skills both internal and external building trust and relationships quickly
• Strong commercial knowledge of a variety of sectors including transport, logistics, retail and/or automotive
• Ability to work using own initiative with minimal supervision
• Well organised with the ability to prioritise appropriately
• Flexibility to travel across the UK and internationally as and when the business requires
• Valid UK driving license

Why Microlise?

When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UK’s leading grocery retailers and food logistics providers as well as to household names including JCB, EddieStobart, Carlsberg, Waitrose, and Royal Mail.

Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

Benefits

• Full support and training to ensure you are well equipped to succeed in your role
• Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more
• 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service
• Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway
• Invested in employee health and well-being with over 20 mental health first aiders in the business
• Employee Assistance Programmes
• Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives
• Executive Box at Motorpoint Arena Nottingham
• Great Place to Work™ certified – We have been recognised by the global authority on workplace culture, so come be a part of our success
• Best Workplace in the UK™ for Development, Technology, Wellbeing and Women

Recruitment Process

For successful candidates, interviews will take place whilst the advert is still live; so don’t delay getting your application in!

Recruitment Agencies

Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers. Any queries should be directed [e-mail] in the first instance.