Luxury Client Advisor - Leather Goods & Accessories

Fendi Italia Srl; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A luxury fashion brand in Greater London is seeking a Client Advisor for Leather Goods & Accessories. The role involves providing exceptional customer service, engaging customers through upselling and cross-selling, and maintaining store presentation. Candidates should have a minimum of 2 years' experience in the retail fashion industry and a Bachelor’s degree is preferred. Strong selling and communication skills are essential along with fluency in English. Join a prestigious brand and contribute to a luxurious shopping experience.

Qualifications

• Minimum of 2 years’ experience in the Retail Fashion industry.
• Strong knowledge and/or interest in the fashion/luxury industry.
• Excellent relationship skills, self-reliant, friendly and patient.

Responsibilities

• Engage in upselling, cross-selling, and multiple selling for all product categories.
• Strengthen customer relations and implement appropriate CRM tools.
• Maintain proper visual merchandising according to company guidelines.

Skills

Strong selling and communication skills

Fluent English

Customer relationship management

Organization and multitasking

Education

Bachelor’s Degree or equivalent

Tools

Retail management system knowledge

Job description

A luxury fashion brand in Greater London is seeking a Client Advisor for Leather Goods & Accessories. The role involves providing exceptional customer service, engaging customers through upselling and cross-selling, and maintaining store presentation. Candidates should have a minimum of 2 years' experience in the retail fashion industry and a Bachelor’s degree is preferred. Strong selling and communication skills are essential along with fluency in English. Join a prestigious brand and contribute to a luxurious shopping experience.